• 800 992 3876 sales@europaeus.com

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Terms and Conditions of Sale

Minimum Order

$200. Orders less than $200 will incur a $10.00 small order charge.


Subject to change without notice. All items are offered subject to availability. All prices are F.O.B., Melvill, NY.

First Orders

Prepayment by Visa/MasterCard/Discover/Amex. C.O.D. orders not accepted.

Credit Terms

Extended at the discretion of Europaeus* Supplies, Inc. Credit application must be submitted and approved. For established accounts, terms are NET 30 DAYS from date of invoice.

Past Due Accounts

A charge of 1-1/2% per month (18% per year) will be placed on all past due accounts. Delinquent accounts will receive notification for payment and action by collection agency if amount is not settled within a specified time period. Collection and legal fees are charged to the delinquent account.


Contact customer service within 30 days of receipt. A re-stocking fee of 20% plus freight will be applied to all mis-ordered items and refused orders.


Samples are NOT free of charge. The small order charge will be waived for sample orders. If samples are returned within 60 days unused and in good condition, a full refund for the items will be given (20% restocking fee is waived.

Back Orders

All back orders are shipped unless instructions to the contrary are given at the time of ordering.

Freight Claims

Goods should be inspected upon receipt and damage claims must be reported to Customer Service within 10 days of receipt of goods.


The fastest and most economical carrier will be chosen, unless otherwise instructed. Requests for air shipments and expedited freight must be prepaid by customer at time of shipment.


Quality European Elegance and Design in Serveware.