• 800 992 3876 sales@europaeus.com

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Terms and Conditions of Sale

Minimum Order

$200; Orders less than $200 will incur a $20 small order charge.

Prices

Europaeus Supplies LLC reserve the right to change their prices without notice. All items are offered subject to availability and are Ex Works, Melville NY.

First Orders

Prepayment by Visa/MasterCard/Discover/Amex. C.O.D. orders not accepted.

Credit Terms

Extended at the discretion of Europaeus Supplies LLC. A credit application must be submitted and approved before credit is offered. Payment terms are NET 30 DAYS from the date of invoice.

Past Due Accounts

A charge of 1.5% per month (18% per year) will be placed on all past due accounts. Delinquent accounts will receive notification for payment and action by collection agency if the account is not settled within a specific time period. Collection and legal fees are charged to the delinquent account.

Returns

Items purchased must be returned within 30 days, provided such items are received by Europaeus Supplies LLC in a resaleable condition, a credit or refund will be offered. The shipping cost and cost of returning the item will not be refunded and you may be charged a restocking fee of 25%.

If an incorrect item is sent by Europaeus Supplies LLC, it will be replaced only if it is returned to Europaeus within 30 working days of receipt. Refunds cannot be made for any items that have been used or damaged unless the item is faulty. We will only pay the return shipping costs if the product is defective or the return is a result of our error.

If you wish to claim a refund you must do so in writing, by fax, letter or e-mail and obtain a Returns Authorisation Number, the item must be returned to Europaeus Supplies LLC, within 30 days of receipt.

No returned merchandise will be accepted without a Return Authorisation Number. We will credit you in the same manner as your original payment within 30 days of receiving the returned item.

Samples

Samples are offered on a Sale or Return basis unless agreed otherwise by Europaeus Supplies LLC. The minimum order charge and re-stocking will be waived for approved sample requests. If the samples are returned within 60 days unused and in a good resaleable condition, then a full credit or refund will be offered.

Back Orders

All backorders are shipped unless instructions to the contrary are given otherwise at the time of ordering.

Freight Claims

Goods should be inspected upon receipt and shortage/damage claims must be reported to Europaeus Supplies LLC in writing within 7 days of receipt of goods.

Shipments

The fastest and most economical carrier will be chosen, unless otherwise instructed at the time of ordering. Requests for air shipments and expedited freight must be prepaid by the customer at the time of shipment.

Europaeus


Quality European Elegance and Design in Serveware.